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Energy Assistance

LIHEAP.jpg

HEATING BILL PAYMENT ASSISTANCE AVAILABLE TO LOW-INCOME FAMILIES

The State of Illinois offers assistance to low-income families who struggle to pay their energy bills. Applications for the Low Income Home Energy Assistance Program (LIHEAP) are accepted on a first-come first-served basis until funds are exhausted.

Please review the income guidelines listed below to see if you qualify. The amount of the payment is determined by income, household size, fuel type, geographic location, and the amount of funding available.

Use the listing below to find the agency that serves the county you live in, then contact the agency and tell them you'd like to apply for assistance through LIHEAP. The customer service representative who takes your application will explain the requirements, the type of assistance available, and your rights under the program.

When you apply for assistance, please bring the following items:

  • Proof of gross income from all household members for the 30-day period prior to application date.
  • A copy of your current heat and electric bills issued within the last 30 days  (if energy paid for directly).
  • A copy of your rental agreement (if your heating costs are included in the rent) showing the monthly rental amount, landlord’s contact information, and proof that utilities are included in the rent.
  • Proof of Social Security numbers for all household members.
  • Proof that the household receives TANF or other benefits—such as Medical
  • Eligibility or SNAP—if you are receiving assistance from the Illinois Department of Human Services.

The agency will determine your eligibility based on information you provide and will notify you within 30 days of receiving a completed application.

If your application is accepted, the local agency will make the appropriate payment to your energy provider(s) on your behalf, or in some cases, directly to you. All client and vendor payments will be made by the local agency within 15 days of the application’s approval. Electric cooperative members, if approved, will receive assistance in the form of a one-time payment.

Members using Pay-As-You-Go may also qualify for LIHEAP funds. Contact your local community action agency to find out if you qualify for energy assistance.

To apply for assistance through LIHEAP, please contact the community action agency serving your county. To learn more about LIHEAP, click here.

COUNTY COMMUNITY ACTION AGENCIES

Bond BCMW Community Services, Inc. (618) 664-3309
Clay  CEFS Economic Opportunity Corp.  (618) 662-4024
Clinton BCMW Community Services, Inc.  (618) 526-7123
Effingham CEFS Economic Opportunity Corp.   (217) 347-7514
Fayette CEFS Economic Opportunity Corp.   (618) 283-2631
Macoupin   Illinois Valley Economic Development Corp.   (217) 839-4431
Madison   Madison County Community Development   (618) 296-6485
Marion BCMW Community Services, Inc.    (618) 532-7388
Montgomery CEFS Economic Opportunity Corp. (217) 532-5971
Shelby CEFS Economic Opportunity Corp. (217) 774-4541
St. Clair St. Clair Community Action Agency  (618) 277-6790

    

 

Tags
  • LIHEAP
  • energy assistance
  • heating and cooling bills
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    ABOUT US

    Based in Greenville, Ill., Southwestern Electric is a not-for-profit, member-owned cooperative serving 24,745 residential, commercial, agricultural and industrial members in 11 counties along the I-70 corridor between St. Louis, Mo., and Effingham, Ill.

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    Southwestern Electric is an equal opportunity provider and employer.

    RESOURCES

    Southwestern Electric is a member-focused, not-for-profit utility. Our bylaws guide our business and daily operations. As your accountable energy partner, our mission is to improve the lives of the people and communities we serve.

    Southwestern Bylaws
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    CONTACT US

    You can reach us at (800) 637-8667. We respond to outage calls around the clock. Our office hours are Mon - Fri., 8 a.m. - 4:30 p.m.

    You're welcome to visit our office at:

    525 US Route 40
    Greenville, IL 62246

    ©2025 Southwestern Electric Cooperative. Your Accountable Energy Partner.

    • Home
    • SmartHub
    • Your Service
      • Sign In to SmartHub
      • Apply For Electric Service
      • Paying Your Bill
      • Payment Programs
      • Electric Rates
      • Forms Library
      • Member Guide
      • Capital Credits
    • Energy Information
      • Understanding Your Bill
      • Energy Assistance
      • Technology Rebates
      • ERC Loans
      • Solar Energy
    • Electric Vehicles
      • EV Charger Rebates
    • Community
      • Operation Round Up
      • Scholarships
      • Economic Development
    • News & Information
      • News Releases
      • Outage Information
        • If You Lose Power
        • Outage Map
        • Outage Safety
        • How We Restore Your Power
      • The Southwestern
      • Board Meeting Minutes
      • Video
    • Safety
      • Indoor Electrical Safety
      • Outdoor Electrical Safety
      • Generator Safety
      • Storm Safety
      • Cyber Security
    • Careers
    • About Us
      • Mission & Management
      • Financial Information
      • Careers
      • Service Area
      • Contact Us