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Paying Your Bill

paying-bill.jpg

We offer a variety of payment options, including electronic bill payment, the ability to pay by automatic draft and credit or debit card, an online payment portal, and the SmartHub app. We even accept American legal tender. 

To learn more about the charges that appear on your bill, click: Understanding Your Bill. 

Here's a quick overview of your payment options:

ONLINE BILLING CENTER

Manage your account and pay your bill with Southwestern Electric's online billing center. With our secure portal, you can view your billing and account history and make payments in your PJs from the comfort of your home. To visit our portal, click here.

SmartHub App

Prefer to pay using an app? Done. You can pay your bill, sign up for alerts and reminders, view your daily, weekly or monthly energy usage, and send and receive outage information with our SmartHub mobile app. The app is available on Google Play and the App Store. 

Quick Pay Feature

Why use Quick Pay?

  • SmartHub’s Quick Pay feature allows you to make a bill payment without logging into your SmartHub account. It’s quick and convenient.

  • If you’d like to help a Southwestern Electric member pay their bill, you can use Quick Pay. You don’t need to be a co-op member or have a SmartHub account to use Quick Pay. Anyone can use Quick Pay to make a payment on a member’s bill.

Here are the details:

  • Purpose: The Quick Pay feature is designed for quick and easy one-time payments.
  • No Account Required: You can make a payment without logging into SmartHub or having a SmartHub account. 
  • How it Works: To make a payment on an account, you'll need the account number and last name or business name associated with the account. 
  • Payment Methods: You can pay with a debit or credit card. 

Have questions about Quick Pay? Call us at (800) 637-8667. We’ll be happy to help you.

DROPPING BY

Prefer to pay in person? Drop by one of these locations.

For same-day posting

  • Our Greenville office at 525 US Route 40, Greenville, IL 62246

  • The dropbox at our St. Jacob office, at 10103 Ellis Road, St. Jacob, IL 62281. 

  • Office hours are Monday-Friday, 8 a.m.-4:30 p.m.

For later posting (may take up to three days)

  • Our St. Elmo warehouse, along Interstate 70, just south of the St. Elmo exit

BY MAIL

If you prefer to pay by check, you're welcome to mail your payment to us at:

        Southwestern Electric Cooperative, Inc.
        525 US Route 40
        Greenville, IL 62246

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  • bill payment
  • SWEC IL app
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    ABOUT US

    Based in Greenville, Ill., Southwestern Electric is a not-for-profit, member-owned cooperative serving 24,745 residential, commercial, agricultural and industrial members in 11 counties along the I-70 corridor between St. Louis, Mo., and Effingham, Ill.

    Southwestern Careers
    Southwestern Newsroom

    Southwestern Electric is an equal opportunity provider and employer.

    RESOURCES

    Southwestern Electric is a member-focused, not-for-profit utility. Our bylaws guide our business and daily operations. As your accountable energy partner, our mission is to improve the lives of the people and communities we serve.

    Southwestern Bylaws
    Southwestern Rates
    Our Annual Report

    CONTACT US

    You can reach us at (800) 637-8667. We respond to outage calls around the clock. Our office hours are Mon - Fri., 8 a.m. - 4:30 p.m.

    You're welcome to visit our office at:

    525 US Route 40
    Greenville, IL 62246

    ©2025 Southwestern Electric Cooperative. Your Accountable Energy Partner.

    • Home
    • SmartHub
    • Your Service
      • Sign In to SmartHub
      • Apply For Electric Service
      • Paying Your Bill
      • Payment Programs
      • Electric Rates
      • Forms Library
      • Member Guide
      • Capital Credits
    • Energy Information
      • Understanding Your Bill
      • Energy Assistance
      • Technology Rebates
      • ERC Loans
      • Solar Energy
    • Electric Vehicles
      • EV Charger Rebates
    • Community
      • Operation Round Up
      • Scholarships
      • Economic Development
    • News & Information
      • News Releases
      • Outage Information
        • If You Lose Power
        • Outage Map
        • Outage Safety
        • How We Restore Your Power
      • The Southwestern
      • Board Meeting Minutes
      • Video
    • Safety
      • Indoor Electrical Safety
      • Outdoor Electrical Safety
      • Generator Safety
      • Storm Safety
      • Cyber Security
    • Careers
    • About Us
      • Mission & Management
      • Financial Information
      • Careers
      • Service Area
      • Contact Us