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News Information

Recent Posts

Tuesday | January 26, 2021

Mastercard Processing Issue Resolved

Mastercard has resolved issues with their billing system. Payments made with Mastercard should now process correctly.
more
Wednesday | January 20, 2021

300 Madison County Members Without Service

About 300 members in Madison County lost power at 10:45 a.m. Southwestern crews have been dispatched to identify the source of the outage and make rep...
more
Friday | January 15, 2021

High Winds Present Downed-Wire Dangers

​​​​​​​The National Weather Service has issued a wind advisory for Southwestern Illinois. Be alert for sagging or fallen lines, and treat every powerl...
more
Thursday | December 31, 2020

Southwestern Operations Update: COVID-19 Response

Southwestern Electric Cooperative will continue to keep coronavirus mitigation measures in place through January. “To protect the health and safety of...
more
Thursday | December 31, 2020

Year-End System Maintenance

Southwestern’s online billing center will be unavailable from noon Thursday, December 31, through 1 a.m. Friday, January 1, while we perform year-end ...
more
Saturday | December 19, 2020

Automobile Accident Interrupts Power to 260 Members

About 260 members in Effingham and Fayette counties lost power shortly before 6 p.m. when a car struck a utility pole near Southwestern Electric Coope...
more
Wednesday | November 25, 2020

500 Ramsey Area Members Lose Power

About 500 Fayette County members lost service at 3:30 p.m. when power was interrupted to Southwestern Electric Cooperative's Ramsey Substation.
more
Tuesday | October 27, 2020

Southwestern Operations Update: COVID-19 Response

Southwestern Electric will continue to keep coronavirus mitigation measures in place through the end of 2020.
more
Sunday | October 18, 2020

475 Madison County Members Without Power

About 475 members served by Southwestern’s Worden Substation are without power this evening. Shortly after 4:30 p.m., a fault triggered a breaker oper...
more
Thursday | September 17, 2020

Payment Processing Systems Unavailable During Oct. 16-18 Maintenance

Southwestern Electric Cooperative’s payment processing systems will be unavailable from 10 p.m., Friday, Oct. 16, through 11:59 p.m. Sunday, Oct. 18, ...
more
Monday | September 14, 2020

Annual Meeting Spotlights Service in a Time of COVID-19, Electric Vehicles And Gusewelle Retirement

An early voting option offered by Southwestern Electric Cooperative resulted in the organization’s highest voter turnout in decades, while the co-op’s...
more
Monday | August 31, 2020

Damaged Equipment Interrupts Service to 140 Members

About 140 members in Bond and Madison counties are without power this morning. The service interruption is expected to last about two hours...
more

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ABOUT US

Based in Greenville, Ill., Southwestern Electric is a not-for-profit, member-owned cooperative serving 24,745 residential, commercial, agricultural and industrial members in 11 counties along the I-70 corridor between St. Louis, Mo., and Effingham, Ill.

Southwestern Careers
Southwestern Newsroom

Southwestern Electric is an equal opportunity provider and employer.

RESOURCES

Southwestern Electric is a member-focused, not-for-profit utility. Our bylaws guide our business and daily operations. As your accountable energy partner, our mission is to improve the lives of the people and communities we serve.

Southwestern Bylaws
Southwestern Rates
Our Annual Report

CONTACT US

You can reach us at (800) 637-8667. We respond to outage calls around the clock. Our office hours are Mon - Fri., 8 a.m. - 4:30 p.m.

You're welcome to visit our office at:

525 US Route 40
Greenville, IL 62246

©2025 Southwestern Electric Cooperative. Your Accountable Energy Partner.

  • Home
  • SmartHub
  • Your Service
    • Sign In to SmartHub
    • Apply For Electric Service
    • Paying Your Bill
    • Payment Programs
    • Electric Rates
    • Forms Library
    • Member Guide
    • Capital Credits
  • Energy Information
    • Understanding Your Bill
    • Energy Assistance
    • Technology Rebates
    • ERC Loans
    • Solar Energy
  • Electric Vehicles
    • EV Charger Rebates
  • Community
    • Operation Round Up
    • Scholarships
    • Economic Development
  • News & Information
    • News Releases
    • Outage Information
      • If You Lose Power
      • Outage Map
      • Outage Safety
      • How We Restore Your Power
    • The Southwestern
    • Board Meeting Minutes
    • Video
  • Safety
    • Indoor Electrical Safety
    • Outdoor Electrical Safety
    • Generator Safety
    • Storm Safety
    • Cyber Security
  • Careers
  • About Us
    • Mission & Management
    • Financial Information
    • Careers
    • Service Area
    • Contact Us