Payment processing currently unavailable

A woman paying her electric bill on the app.

Our payment processing software is currently experiencing issues, prohibiting our members from paying their electric bills. We are working to fix the problem and hope to have a resolution sooner than later.

In the meantime, we will forgo any charges for late payments while the payment processing is down. We will also pause disconnection of service for non-payment.

We will update you when the issue has been resolved.