In late April, Gov. Pritzker extended Illinois’ shelter in place order through May 30. In turn, Southwestern Electric will continue to operate using the co-op’s remote work plan through the end of May.
“Our buildings remain closed, and our workforce will continue to answer your calls and respond to your questions from in-home offices across our service area, as they have been since March,” Williams said.
“Our line crews are responding to outages, just as they always do. And our training and technology ensure we’ll continue to provide safe, reliable service to your home or business,” he added.
During this time, Southwestern encourages members to manage their accounts, report outages and make payments using the coop’s online payment portal, by using the SWEC IL app, or by calling the cooperative at (800) 637-8667.
For the latest developments, go to sweci.com/news-information.